Privacy Policy

Information We Collect

When you book a service, we collect the following information:

• Personal details: Name, email address
• Birth data: Date of birth, approximate time of birth, place of birth — used exclusively for consultation analysis
• Service information: Your questions, intentions, and context notes
• Shipping address: For ritual keepsake delivery (only when applicable)

How We Use Your Information

Your information is used solely for the following purposes:

• Performing your consultation or ritual service
• Communicating with you about your booking and service delivery
• Shipping keepsake items to your address (when applicable)
• Improving our service quality

What We Do NOT Do

• We do not sell, rent, or share your personal information with third parties
• We do not use your birth data or questions for any purpose other than your consultation
• We do not send marketing emails without your explicit consent
• We do not track you across websites or build advertising profiles

Data Storage & Security

Your personal information is stored securely and accessible only to the practitioners performing your service. We use industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.

Data Retention

We retain your information for as long as necessary to fulfill the service you requested, plus a reasonable period for follow-up communication. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Request a copy of your data in portable format

Third-Party Services

We may use third-party services for email communication, payment processing, and shipping. These services have their own privacy policies, and we select providers who maintain appropriate data protection standards.

Contact

If you have questions about this privacy policy or wish to exercise any of your rights, please contact us. We respond within 24 hours (Mon–Sat).